Payment:

SemXtended would only be accepting Paypal payment at this time. We find this to be the most secure form of payment to protect our customers information and ours while processing payment,

Cancellations:

Please contact us to cancel orders, If your order has not departed our facilities, we would gladly refund your payment.

Shipping:

We Offer free shipping on orders over 300 Dollars. All orders have to be placed by Sunday night , to allow for processing. Packages ship Via USPS, only on Thursday Mornings, We do ship internationally, please expect additional shipping time for these orders. Customers are responsible for all custom fees applicable to your purchase. please make sure shipping addresses are verified and secure to ensure deliveries are not delayed or misplaced. Shipping confirmation and tracking would be made available via email as soon as your order departs our facilities

Returns:

We employ all customers to properly inspect package once received, if you’re not satisfied with your purchase, we strongly encourage you to not tamper with the product, Please ship back items within 3 days after delivery for returns or exchanges. Shipping and handling fees are not refundable, all items most be returned in its original packaging and conditions for refunds/ exchanges to be processed.

If there is any error with the inches or textures. we would require ALL bundles to be sent back for verification and exchanges to be processed. If SemXtended makes an error on your order we will cover the shipping cost. Customers would be responsible  for the shipping cost associated with errors on orders that requires exchanges both ways.

CARE TIPS!!

When Washing Your Hair

Detangle your hair with a wide tooth comb from the bottom to the top. They key is to keep your SemXtended Hair clean and moist.

1. Shampoo  or Co wash

2.Detangle

3.Condition

4.Rinse thoroughly with cold water.

5. Air Dry!

 

Maintenance for All Textures

Shampoo or Co-Wash at least once a week.

Deep condition your hair preferable with heat once a week.

Use styling products to a minimum because they tend to cause build up and weight hair down.

Always use heat protectants when flat ironing or blow drying.

Always  let you hair air dry for best results.

 

Tight Textures

Dampen hair with a conditioner and water mix.

Detangle using a wide tooth comb from bottom to top

Scrunch up hair gently to reform curls.

Let hair air-dry.

AVOID ALCOHOL BASED PRODUCTS

 

When Sleeping

Alwasy use cover your hair with satin and silk bonnets,or scarfs. Never sleep on wet,or tangled hair. It’s best the braid or wrap your extensions before bed.

SemXtended Favorite Products

Shampoos &Conditioners:

Dove: Intensive Care Conditioner

Giovanni: Tea Tree Shampoo and Conditioner

Design Essentials :Moisturizing Shampoos and Conditioners

Creme of Nature4Sulfate Free Argan Oil Conditioner

Suave Professionals :Sleek Moisturizing Shampoo and Conditioner

Organix :Shampoo and Conditioner line.

Aubrey Organics: Honey Suckle Conditioner

Paul Mitchell :The Detangler Conditioner

Herbal Essences:Hello Hydration Conditioner

We know our customers expect the best, our goal is to provide long lasting durable virgin hair  and with proper maintenance, hair can last up to a year or longer. With our customers being our number 1  priority, we are open to any questions so feel free to contact us. We are confident that you will be more than confident with your purchase… Bring Out Your Inner Baddie and Xtend yourself to the finest! ..